Did you know 3 in 10 responses to SurveyMonkey surveys in the US are completed on a mobile device? That number’s even higher internationally, reaching nearly 50% in some countries. What does that mean for you? If you’re using surveys for market research, you’ve got to design surveys with mobile in mind to get better results. Use SurveyMonkey to drive your business forward by using our free online survey tool to capture the voices and opinions of the people who matter most to you.
To add a question, drag and drop it onto the survey from the BUILDER section of the sidebar in the Design Survey section.
To view an example of each question type before you add it to your survey, hover over any question type in the BUILDER section of the left sidebar in the Design Survey section. To disable these examples, hover over any question type and select Hide Builder tooltips.
Photos On Survey Monkey Questionnaire
You can edit questions at any time, but some editing limitations apply once the survey has already collected responses.
| Question Type | Description |
|---|---|
| Multiple Choice | Ask people to choose one answer from your list of answer choices. |
| Checkboxes | Let people select multiple answers from your list of answer choices. |
| Image Choice | Ask people to choose one or more image answers from your list of image answer choices. |
| Dropdown | Provide a dropdown list of answer choices and ask people to choose one answer. This is a great way to save space if you have a long list of options, like country, state, or province. |
| Star Rating | Ask respondents to evaluate a statement on a visual scale of stars, hearts, thumbs, or smilies. |
| Matrix/Rating Scale | Use a Matrix/Rating Scale question if you want respondents to evaluate one or more row items using the same set of column choices. You can set the matrix question to collect multiple answers or only one answer per row. You also have the option to turn the matrix question into a rating scale when you want to assign weights to each answer choice. |
| File Upload | Allow respondents to attach a file to their response. |
| Slider | Ask respondents to rate an item or statement on a numerical scale by dragging an interactive slider. |
| Matrix of Dropdown Menus | Ask respondents to evaluate several items using the same set of measurements. They can choose an answer from a preset list of answer choices presented in a dropdown menu. |
| Ranking | Ask respondents to rank a list of options in the order they prefer using numeric dropdown menus or drag-and-drop. |
| Net Promoter速 Score | Ask your customers the Net Promoter速 Score question to measure customer satisfaction with your organization, brand, product or service. We'll calculate your score automatically when you analyze your results. |
| Single Textbox | Add a single textbox to your survey when you want respondents to write in a short text or numerical answer to your question. You can also specify answer length, and require and validate a number value, date format, or email address. |
| Multiple Textboxes | Collect multiple short text or numerical answers with a single question. You can also specify answer length, and require and validate a number value, date format, or email address. |
| Comment Box | Use the comment or essay box to collect open-ended, written feedback from respondents. |
| Contact Information | Use this question type to collect a respondent's relevant contact information, including name, address, email, and phone number. |
| Date/Time | Ask respondents to enter a specific date and/or time. |
| Text | Insert additional text to your survey design to provide extra context or description to your respondents. |
| Image | Insert an image into your survey by uploading an image file or specifying the URL of an image on the web. |
| Text A/B Test | Learn how respondents react to two or more different text passages. Enter the text variables you want to compare, then specify the percentage of respondents who see each message. |
| Image A/B Test | Learn how respondents react to two or more different images. Provide the images to compare, then specify the percentage of respondents who see each one. |
Pre-Written Questions
Question Bank contains hundreds of questions created and certified by our very own survey methodologists. Using Question Bank minimizes bias and gives you the most accurate responses to your survey questions.
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| Type of business | Public |
|---|---|
| Available in | Dansk, Deutsch, English, Español, Français, 한국어, Italiano, Nederlands, 日本語, Norsk, Português, Русский, Suomi, Svenska, 中文(繁體), Türkçe[1] |
| Traded as | NASDAQ: SVMK Russell 2000 Index component |
| Founded | 1999; 21 years ago[2] |
| Headquarters | One Curiosity Way, San Mateo, CA 94403 United States[3] |
| No. of locations | San Mateo, Portland, Seattle, Dublin, Ottawa, London, Sydney[4] |
| Area served | Worldwide |
| Founder(s) | Ryan Finley, Chris Finley |
| CEO | Zander Lurie, CEO[5] |
| Industry | SAAS / Online survey services |
| Products | Cloud-based survey software |
| Revenue | $233.5mm (LTM 6/30/18) |
| URL | surveymonkey.com |
| Alexa rank | 462 (September 2019)[6] |
| Registration | Required for creating a survey |
| Users | 25,000,000 |
| Written in | .NET, Python |
SVMK Inc., doing business as SurveyMonkey, is an online survey[7] development cloud-basedsoftware as a service company. It was founded in 1999 by Ryan Finley and Chris Finley. The company provides surveys, and a suite of paid back-end programs.[8]
The company went public in September 2018.[9]
History[edit]
Survey Monkey Questionnaire Examples
Founding[edit]
The company was owned by Ryan and Chris Finley until Spectrum Equity and Bain Capital acquired a majority interest in the company in 2009.[10]
Dave Goldberg joined SurveyMonkey in 2009. He was its CEO until his death in May 2015.[11]
Starting August 3, 2015, Bill Veghte replaced Goldberg as SurveyMonkey CEO. Veghte held top posts at HP and Microsoft.[12] Veghte left the role after fewer than 6 months due to strategic differences with investors.[13] Veghte was replaced by Zander Lurie in January 2016.
Expansion[edit]
In 2010, the company received US$100 million in debt financing from Bank of America Merrill Lynch and SunTrust Robinson Humphrey.[14]
In 2012, the company launched a self-serve analytics platform called Audience, allowing customers to send their survey to a select group of respondents.
In 2013, the company raised $800 million in debt and equity valuing the company at $1.35 billion.[15] In September 2013, the company announced HIPAA-compliant features for premium subscription holders.[16] In November 2013, the company announced a new enterprise product with additional management capabilities.[17]
In 2014, the company raised $250 million in equity financing from Google Capital (now CapitalG), Tiger Global Management, Baillie Gifford, T. Rowe Price and Morgan Stanley.[18]
In April 2015, the company announced a new data platform called Benchmarks. This allows users to compare their survey results against competitors.[19]
In 2017, the company rolled out “SurveyMonkey Genius” which estimates survey performance and makes actionable suggestions to increase survey effectiveness.[20] In August 2017, the company launched “SurveyMonkey CX” which assists organizations in managing their customer experience programs.[21]
Monkey Questionnaire
On September 26, 2018, SurveyMonkey (SVMK) made its debut on the NASDAQ Exchange. [22] The stock launched at $12 per share and rose 43% on the first day of trading.[23]
Acquisitions[edit]
The company has acquired three other survey tools, Precision Polling, Wufoo, and Zoomerang, as well as a 49.9 percent stake in the UK-based Clicktools.[24] In August 2014, SurveyMonkey acquired Canadian company Fluidware, the creator of FluidSurveys.com and FluidReview.com.[25] In August, 2015, SurveyMonkey acquired TechValidate,[26] a marketing content automation company.[27] In March 2019, SurveyMonkey acquired Usabilla, an Amsterdam-based website and app survey company, for $80 million in cash and stock.[28] In September, 2019, SurveyMonkey acquired GetFeedback, a San Francisco-based customer experience management company.[29]
Corporate[edit]
There are offices in San Mateo, California; Portland, Oregon; Seattle, Washington; Dublin, Ireland; Ottawa, Ontario; and Sydney, Australia.[3]
SurveyMonkey's board of directors includes Finley, former Facebook CFO David Ebersman, former Verisign CFO Dana L. Evan, Zander Lurie, Facebook COO Sheryl Sandberg, tennis star Serena Williams,[30]Spectrum Equity Managing Director Benjamin Spero, former Yahoo CFO Susan Decker, Intuit President / CEO Brad D. Smith, and current dean of Emory University's Goizueta Business School Erika James.[31] With the appointment of James in 2018, SurveyMonkey achieved Gender Parity on its Board.[32] Lurie was named chairman of the board in July 2015.[33][34][35]
Survey Monkey Questionnaire
See also[edit]
Questionnaire Sample Pdf
References[edit]
- ^'SurveyMonkey: Free online survey software & questionnaire tool'. Retrieved 24 July 2016.
- ^Scott, Martin (27 August 2012). 'Customer research easier in digital era'. USA Today. Retrieved 20 February 2013.
- ^ ab'Contact SurveyMonkey'. SurveyMonkey. Retrieved 2014-05-07.
- ^'SurveyMonkey Office Locations'. Retrieved 24 July 2016.
- ^'Lurie Departs GoPro to Take CEO Job at SurveyMonkey'. Recode. Retrieved 2016-01-13.
- ^'Surveymonkey.com Site Info'. Alexa Internet. Retrieved 13 September 2019.
- ^'How to Use Online Tools for Customer Surveys'. Inc. 30 July 2010. Retrieved 20 February 2013.
- ^'SurveyMonkey 'How it works''. SurveyMonkey. Retrieved 27 May 2014.
- ^Waters, Richard (26 September 2018). 'SurveyMonkey shares jump by 60% after Wall Street IPO'. Retrieved 28 September 2018.
- ^'SurveyMonkey Receives Investment From Spectrum Equity'. Spectrum Equity. Retrieved January 15, 2019.
- ^King, Hope (May 2, 2015). 'Dave Goldberg, husband of Facebook exec Sheryl Sandberg, dies suddenly'. CNN Money. Retrieved May 2, 2015.
- ^Zhang, Maggie (July 7, 2015). 'HP's Bill Veghte Joins SurveyMonkey As New CEO'. Forbes Tech. Retrieved October 7, 2017.
- ^'Veghte out and Lurie in as SurveyMonkey CEO'. ResearchLive. 15 January 2016. Retrieved October 7, 2017.
- ^Lynley, Matthew (November 3, 2010). 'SurveyMonkey bucks the trend, picks up $100M in debt financing'. Venturebeat.com.
- ^Lashinsky, Adam (2013-01-17). 'Why SurveyMonkey is holding off on an IPO - Fortune Tech'. Tech.fortune.cnn.com. Retrieved 2014-03-03.
- ^'SurveyMonkey Protects Patient Privacy with new HIPAA Features'. MarketWatch. Retrieved 2014-03-03.
- ^Konrad, Alex (2013-11-18). 'SurveyMonkey Jumps Into Enterprise Market With New Product For Businesses'. Forbes. Retrieved 2014-03-03.
- ^'SurveyMonkey is worth $2 billion after new $250 million fundraising round'. 15 December 2014. Retrieved 24 July 2016.
- ^'SurveyMonkey Launches 'Audience' Service for Consumer Insights' (Press release). SurveyMonkey. Retrieved 24 July 2016.
- ^'SurveyMonkey Announces People Powered Data Platform'. DestinationCRM. 17 July 2017. Retrieved 5 February 2019.
- ^'Can SurveyMonkey and Zoho Disrupt Enterprise Software?'. CustomerThink. 10 August 2017. Retrieved 5 February 2019.
- ^'SurveyMonkey surges 42% in market debut, ends trading at $17 a share'. CNBC. Retrieved December 21, 2018.
- ^'Survey Monkey Pops 43% on IPO'. The Street. Retrieved December 21, 2018.
- ^SurveyMonkey Acquires Interest in Clicktools, About Us, SurveyMonkey corporate website, 11 January 2011 Retrieved 27 October 2016
- ^MacMillan, Douglas (2014-08-05). 'SurveyMonkey Acquires Smaller Canadian Rival'. Retrieved 2014-09-17.
- ^TechValidate
- ^King, Rachel (2015-08-04). 'SurveyMonkey bulking up B2B platform with TechValidate acquisition'. Retrieved 2019-01-27.
- ^'SurveyMonkey acquires web survey company Usabilla for $80M'. TechCrunch. Retrieved 2019-05-13.
- ^'SurveyMonkey Completes Acquisition of GetFeedback'. SurveyMonkey. Retrieved 2019-11-24.
- ^'Serena Williams on International Women's Day: 'We Must Band Together to Fight for What's Fair''. Fortune. Retrieved 29 March 2019.
- ^Mandel, Eric (14 August 2018). 'SurveyMonkey adds Emory dean to board of directors, balancing its gender representation'. www.bizjournals.com. Retrieved 2019-11-07.
- ^'SurveyMonkey's board is now 50% women'. Fast Company. Retrieved 29 March 2019.
- ^'SurveyMonkey - About Us'. surveymonkey.com. Retrieved July 6, 2015.
- ^Quentin Hardy (July 6, 2015). 'Sheryl Sandberg Joins SurveyMonkey's Board'. NY Times.
- ^SurveyMonkey Board of Directors
External links[edit]
- Official website